dbji Privacy Policy
Your personal information is extremely valuable to us. This policy describes in detail how dbji collects, stores, and protects your information.
1. Introduction and Overview
dbji ("we", "our", "platform") is a trusted online betting and casino service provider in Bangladesh. When you register, log in, or use any service on our website dbji.cam, you provide certain personal information. This Privacy Policy ("Policy") explains how we collect that information, why we use it, and how we keep it secure.
This policy should be read alongside our Terms and Conditions. By using our services, you are considered to have agreed to the terms of this Privacy Policy. If you have any questions about this policy, please contact our support team.
dbji is for persons aged 21 or above only. We do not intend to collect information from minors, and if we are made aware of any such situation, we will delete that information immediately.
2. What Information We Collect
dbji collects your information in various ways. The categories below describe the types of information we collect.
Identity Information
- Full name and date of birth
- National ID or passport number
- Residential address
- Email address
- Mobile number
Financial Information
- bKash or Nagad account number
- Bank account details (where applicable)
- Transaction history (deposits and withdrawals)
- Type of payment method
Technical Information
- IP address and device identity
- Browser type and operating system
- Login time and session information
- Data collected through cookies and tracking technologies
Gaming Activity Information
- Betting history and amounts
- Preferred games and categories
- Win and loss records
- Bonus claiming and usage history
3. Methods of Collection
We collect your information in the following ways:
You provide information directly when filling in the registration form, during the account verification process, and when adding a payment method.
When you use our platform, our servers automatically log technical information such as IP address, browser information, and session data.
We use session cookies, persistent cookies, and similar tracking technologies to help improve your experience and analyse the performance of our services. Cookies can be managed through your browser settings.
Information may be collected through payment processors (bKash, Nagad, Rocket), identity verification services, and fraud prevention services.
4. Use of Collected Information
We use your information for the following purposes:
4.1 Account Management and Service Delivery
We use your identity information to create, maintain, and secure your account. This information is also used to process financial transactions, award bonuses, and personalise your gaming experience.
4.2 Legal Compliance
We carry out identity verification procedures to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This is essential for protecting both us and you.
4.3 Security and Fraud Prevention
We analyse your technical information and activity data to detect and prevent unauthorised access, fraudulent activity, and misuse.
4.4 Support and Communication
We use your contact information to communicate with you 24/7 in Bengali via live chat and email, resolve your issues, and notify you of important updates.
4.5 Responsible Gaming
Your activity information is used to monitor your gaming behaviour, identify problematic patterns, and provide responsible gaming tools.
5. Sharing Information with Third Parties
dbji does not sell or rent your personal information. However, we may share information in the specific circumstances described below:
Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to process financial transactions. These partners are governed by their own privacy policies.
Certain information may be shared with providers of identity verification, fraud prevention, and cybersecurity services.
It may be necessary for us to disclose information to authorities pursuant to court orders, government directives, or legal obligations.
In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such cases we will notify you in advance and your information will remain subject to this policy.
6. Security and Protection of Your Information
To ensure the protection of your personal information, dbji follows industry-standard security practices:
SSL Encryption
All data transmissions are secured through SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems keep our servers secure.
Access Control
Only authorised personnel can access your data, and only when there is a specific need to do so.
Regular Audits
Our security measures are regularly tested and updated.
However, no method of data transmission or storage over the internet is 100% secure. We strive to protect your information to the highest industry standards, but absolute security cannot be guaranteed.
7. Data Retention Period
We retain your information only for as long as it is necessary:
Active account information
All information is retained while your account is active. Even after account closure, certain information may be kept for a defined period to meet legal obligations.
Financial transaction records
Financial transaction records are retained for the legally required period in accordance with Bangladesh's financial regulations and Anti-Money Laundering rules.
Technical log data
Server logs, IP addresses, and session data are generally retained for a limited period and are automatically deleted after security analysis.
Closed account information
After an account is closed or deactivated, we retain the minimum information necessary to fulfil applicable legal obligations, after which it is securely deleted.
8. Your Rights and Controls
You have the following rights over your personal information:
You have the right to know what information we have collected about you. Upon request through support, we will provide you with that information.
If your account contains incorrect or incomplete information, you may request that it be corrected. Identity verification may be required to correct certain information.
In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information where legal obligations exist.
You may object to the use of your information for certain purposes, particularly in the case of marketing communications. It is not possible to stop data processing that is necessary for delivering the core service.
You may request a copy of the data stored about you in a structured, machine-readable format.
To exercise these rights, contact us at [email protected] or use our 24/7 live chat support.
9. Cookie Policy
dbji uses cookies to improve your experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for maintaining your login session and ensuring security. Disabling them will prevent the platform from functioning properly.
Performance Cookies
Used to analyse website performance and improve our services. This information is collected in aggregate and anonymous form.
Preference Cookies
These cookies help remember your language preference, display settings, and other personalised preferences.
Cookies can be managed by changing your browser settings. However, disabling certain essential cookies may limit website functionality.
10. Privacy of Minors
dbji is a service for adults and is only for persons aged 21 or above. We do not knowingly collect personal information from minors (persons under 18 years of age).
If we are informed that a minor has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our services, please contact us at [email protected].
11. Changes to This Policy
We may update this privacy policy from time to time. For any significant changes, we will post a prominent notice on our website and/or send a notification to your registered email address.
Continued use of our services after any changes will be considered as your agreement to the updated policy. We therefore recommend that you review this page regularly.
The latest version of this policy will always be available at dbji.cam/privacy-policy. The "Last Updated" date shown at the top of the policy always indicates the date of the most recent change.
12. Contact Us
Privacy-Related Requests
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our dedicated support team is available 24/7 to assist you in Bengali.
Get instant support through the website's live chat — 24 hours a day, 7 days a week
Visit our other policy pages for more information: